Shipping Information


Free Shipping on All Orders!

At Puriear, we are delighted to offer our customers complimentary shipping on every order. Experience the convenience and savings as you shop for the best in ear care.

Order Processing Times:

After placing your order, please allow 1-3 business days for us to process and dispatch it. An order is considered dispatched once it is in the hands of our shipping carrier, en route to you. Note that during peak times and holidays, processing may take up to 7 business days.

Estimated Shipping Times:

Your package's transit time begins after dispatch. The delivery time frame depends on your location. Here are the estimated shipping times for various countries:

🌍 United Kingdom 4-10 Business Days

🌍 United States 4-10 Business Days 

🌍 New Zealand 4-10 Business Days 

Please be aware that during peak periods and holidays, shipping carriers may face delays beyond our control. For worldwide shipments, customs delays could further extend delivery times.

Order Changes and Accurate Shipping Details:

Ensure your shipping details are complete and correct at checkout. Inaccurate or incomplete information may lead to delays or cancellation. If we detect address issues, we'll reach out via email within 3 business days of your order. Without a response in this period, we may cancel your order.

For changes to shipping details, email us at within 24 hours of your order. We'll try to accommodate changes but can't guarantee adjustments after this period.

Delayed Delivery:

While we aim for prompt delivery, sometimes delays occur due to factors outside our control, like courier issues or severe weather. We'll keep you informed and work with couriers to expedite delivery.

Lost or Stolen Packages:

If your package is lost or stolen, contact us at We'll assist you, but note that Puriear isn't responsible for lost or stolen packages once handed to the courier. We recommend filing a claim with the courier, and we'll support you in this process.

Shipping Policy Changes:

Puriear reserves the right to modify this Shipping Policy. It's the customer's responsibility to review the latest policy before making a purchase. By continuing to use Puriear products, you accept this Shipping Policy and any updates.

For any questions or concerns, please contact us. We're here to ensure your shopping experience is as smooth and enjoyable as possible.